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Privacy & Refund Policy

Refund Policy

Policy Overview

Markazu Saquafathi Sunniyya has instituted this Donation Refund Policy to ensure fair, transparent, and accountable processing of refund requests, especially as digital and online donation methods are increasingly used. Markazu Saquafathi Sunniyya expects all donors to exercise due care and diligence while making donations.

Markaz also acknowledges that, in certain situations, donations may be made erroneously or donors may wish to reconsider their decision. In such cases, Markazu Saquafathi Sunniyya will examine refund requests on a case-by-case basis and will endeavor to process eligible refunds. The Academy may request proper explanations and supporting verification documents from the donor before processing any refund.

However, Markazu Saquafathi Sunniyya is not obligated to provide refunds and reserves the right, at its sole discretion, to decline any refund request. This is particularly applicable in cases where a tax exemption receipt or certificate has already been issued for the donation.

Requirements for Refund Requests

All refund requests must include the following details:

  • Date of Donation
  • Amount of Donation
  • Mode of Donation (e.g., Credit Card, Debit Card, UPI, Online Transfer, Cheque, or Demand Draft)

Time Limit for Refund Requests

Refund requests must reach the office of Markazu Saquafathi Sunniyya Studies within 7 (Seven) days from the date of donation. The date of donation shall be defined as:

  • The date on which the donation was made online, electronically, or through any digital payment method.
  • The date on which the cheque or demand draft was handed over to Markazu Saquafathi Sunniyya or its authorized representative.
  • The date on which the cheque or demand draft was dispatched to Markazu Saquafathi Sunniyya by post or any other means.

Refund Processing Period

Once a refund request is approved, the refund process may take 7 to 30 working days, depending on confirmation and information received from third parties such as banks, payment gateways, or other financial institutions through which the transaction was processed.

Privacy Policy

Information Gathering and Use

Markazu Saquafathi Sunniyya collects information from users in various ways, including when you:

  • Make a donation
  • Register as a beneficiary
  • Sign up to be involved with our activities
  • Subscribe to receive newsletters or updates

Markazu Saquafathi Sunniyya does not collect or record personal information unless you voluntarily choose to provide it.

Use of Personal Information

The personal information you provide may be used for the following purposes:

  • To maintain accurate records of all donations received.
  • To communicate with you via email regarding Markazu Saquafathi Sunniyya activities, programs, and campaigns, only if you have consented to receive such communications.
  • To ensure that the information and services provided to you are relevant and appropriate.
  • To better understand visitors to our website, donors, beneficiaries, and individuals interested in our services or involvement.

Privacy of Our Email Lists

Individuals who subscribe to our mailing lists through our website or other engagements are added to our secure email database. Markazu Saquafathi Sunniyya does not sell, rent, loan, trade, or lease email addresses or personal information to any third party.

Cookie Policy

Cookies are small pieces of electronic data sent by Markazu Saquafathi Sunniyya when you visit our website. These cookies are stored on your device and help us recognize you during future visits, improving your user experience.

You may configure your browser settings to accept, reject, or notify you when cookies are used. Please refer to your browser’s help section to manage cookie preferences.

Note: Disabling cookies may affect the functionality of certain features on the website.

Security and Protection of Data

Markazu Saquafathi Sunniyya uses well-established and reliable technologies to secure online payments and data transmission. Payment-related information is transferred using SSL (Secure Socket Layer) encryption.

Multiple layers of security, including firewalls, encryption, and password-protected systems, are employed to safeguard all collected information against unauthorized access.

External Web Services

Markazu Saquafathi Sunniyya may use external services such as YouTube or other third-party platforms to display media content. We do not have control over how these external websites collect or use your data.

This Privacy Policy applies only to the Markazu Saquafathi Sunniyya website and services. We encourage users to review the privacy policies of external websites before sharing any personal information.

Changes to This Privacy Policy

Markazu Saquafathi Sunniyya reserves the right to update or modify this Privacy Policy as required by changes in technology, legal requirements, or organizational needs. We will make reasonable efforts to inform users of significant changes in a timely manner.